Outdoor Adventure Center

Primary Function

To provide a positive and quality program experience while on shift. As an OAC attendant you will be providing customer service to students looking to rent equipment, sign up for trips and/or plan their own trips. Also, you will be part of special projects and other major Outdoor Adventure events.

Duties and Responsibilities

• Assist students in signing up for OA Trips and planning their own trips.
• Be able to perform emergency action procedures in the event of an emergency.
• Attend and practice skills at all Risk Management and area In-services.
• Maintain active communication with Leads in regards to schedule changes and unavailability.
• Attend and be punctual for all scheduled and signed up for shifts and meetings.
• Educate, model, and monitor policies.
• Maintain professionalism in appearance and attitude.
• Continue to increase in knowledge and competency as an OA employee.
• Manage OAC with the highest customer service level.
• Maintain and complete all required paperwork.
• Encourage LNT policies to participants.
• Perform maintenance routine and repair to renting equipment.
• Maintain positive energy even when things are hectic or stressful.
• Remember that you influence the students’ experience as well as yours.

Requirements

• Possess effective communication and customer service skills.
• Possess a passion for working with others and being a team player.
• Be able to work weekends, weeknights, and weekday afternoons.
• Be willing to educate, model, and monitor policies.
• Be comfortable with stretching yourself.
• Be understanding and sensitive to working with diverse populations.
• Must obtain CPR, AED, and First Aid certification within 30 days of hire.